Wyze Camera Not Recording Events – (How to Fix It)

Wyze camera not recording events? This is how you might fix the issue.

Wyze cameras may stop recording events due to various reasons, such as insufficient storage, incorrect camera settings, or software glitches. We will explore troubleshooting steps to help you resolve the problem and ensure your Wyze camera starts recording events again.

So, let’s dive in and fix the issue with your Wyze camera not recording events.

Verify Wyze Camera Settings

To ensure your Wyze camera is recording events properly, it’s important to verify the camera settings. Let’s start with an overview of the camera settings:

  • Event Recording Settings: Check if the event recording feature is enabled on your Wyze camera. This ensures that any motion or sound events are detected and recorded.
  • Sensitivity Settings: Adjust the sensitivity level based on your preferences. Higher sensitivity may result in more frequent event recordings, while lower sensitivity may only capture significant movements or sounds.
  • Notification Settings: Make sure notifications are turned on, so you receive alerts when an event is recorded. You can customize the notification preferences, such as receiving notifications only during certain times of the day.
  • Storage Settings: Check if you have sufficient storage available on your Wyze camera. If the storage is full, events may not be recorded properly.

By verifying these camera settings, you can ensure that your Wyze camera is set up to record events accurately and efficiently.

Ensure Stable Internet Connection

To resolve Wyze Camera not recording events issue, it is important to troubleshoot internet connectivity problems. Follow these moves toward ensure a steady association:

  1. Check Wi-Fi signal strength: Ensure that your camera is within range of your Wi-Fi router. Weak signal strength can cause recording issues. Consider drawing the camera nearer to the switch or utilizing a Wi-Fi extender.
  2. Restart router and camera: Power off your router and camera, then wait for a few minutes before turning them on again. This can assist with settling transitory organization issues.
  3. Verify network settings: Make sure that your camera is connected to the correct Wi-Fi network. Double-check the network name and password.
  4. Reset network settings: If the previous steps don’t work, try resetting your camera’s network settings and set up the connection again from scratch.
  5. Update firmware: Ensure that your camera’s firmware is up to date. Take a look at the maker’s site for any suitable updates and adhere to the guidelines to introduce them.

By following these troubleshooting steps, you can optimize your internet connection and improve the recording functionality of your Wyze Camera.

Wyze Camera Not Recording Events

Power Cycle The Wyze Camera

Power cycling the Wyze Camera can be an effective solution when your camera is not recording events. Follow these steps to power cycle the camera:

  1. Disconnect the camera’s power adapter from the electrical outlet.
  2. Unplug the USB cable from the back of the camera.
  3. Wait for at least 10 seconds to ensure a complete power cycle.
  4. Reconnect the USB cable to the camera.
  5. Plug the power adapter back into the electrical outlet.
  6. Wait for the camera to initialize and start recording events.

Power cycling is important as it helps in resetting the camera’s settings and resolving any temporary issues that may have occurred. By power cycling, you give the camera a fresh start, and it can often fix common problems like a camera not recording events.

Update Wyze Camera Firmware

Updating the firmware of your Wyze camera is crucial to ensure that it functions optimally and records events accurately. Firmware updates provide several benefits, such as improving camera performance, fixing bugs, enhancing security, and introducing new features. To update the firmware of your Wyze camera, follow this simple guide:

  1. Ensure that your camera is connected to the internet and powered on.
  2. Launch the Wyze app on your mobile device.
  3. Tap on the camera you wish to update.
  4. Go to Settings and select Device Info.
  5. Tap on Firmware Update to check for available updates.
  6. If an update is available, follow the on-screen prompts to start the update process.

It is recommended to keep your camera’s firmware up to date to take advantage of the latest improvements. Regularly checking for firmware updates can ensure that your Wyze camera continues to function efficiently and record events effectively.

Adjust Motion Detection Sensitivity

Adjusting the motion detection sensitivity on your Wyze Camera is crucial for ensuring accurate event recording. By fine-tuning this setting, you can avoid missing relevant events or being inundated with false alarms.

Here’s how to adjust the motion detection sensitivity:

Step 1:Launch the Wyze app and navigate to the Camera tab.
Step 2:Select your camera and tap on the settings gear icon.
Step 3:Scroll down and tap on “Detection Settings”.
Step 4:Under “Sensitivity”, adjust the slider to your desired level. A lower sensitivity setting reduces false alarms, while a higher sensitivity captures more events.
Step 5:Tap “Save” to apply the changes.

Remember that finding the optimal sensitivity may require some trial and error, especially depending on the camera’s placement and your specific needs. Experiment with different settings until you achieve the desired balance between accurate event recording and minimizing false alarms.

Clear App Cache And Data

Clearing app cache and data can help resolve issues with Wyze camera not recording events. Here’s a guide to effectively clear cache and data on your device:

1. Android Devices:

  • Go to Settings on your device.
  • Find and tap on “Apps” or “Applications”.
  • Look for the Wyze app and tap on it.
  • Select “Storage” or “Storage & cache”.
  • Tap on “Clear cache” to remove temporary files.
  • To clear application information, tap on “Clear information” or “Oversee space”. Note: Clearing app data will reset your app settings.

2. iOS Devices:

  • Open the Settings app on your device.
  • Scroll down and tap on “General”.
  • Tap on “iPhone Storage” or “iPad Storage”.
  • Find the Wyze application in the rundown of introduced applications and tap on it.
  • Choose “Offload App” or “Delete App”.
  • To clear cache and data completely, reinstall the Wyze app from the App Store after removing it.

Clearing app cache and data can help improve the performance of the Wyze app and resolve issues that prevent events from being recorded. Remember to reinstall the app if you choose to delete it.

Reconnect Camera To Wyze App

Having trouble with your Wyze Camera not recording events? The first step to resolve this issue is to try reconnecting the camera to the Wyze app. Follow these simple steps:

  1. Make sure your camera is powered on and connected to a stable Wi-Fi network.
  2. Launch the Wyze app on your smartphone.
  3. Tap on the ‘+’ icon to add a device.
  4. Select the Wyze Camera model you have.
  5. Follow the on-screen directions to finish the arrangement interaction.
  6. Once the camera is successfully connected, check if it starts recording events.

A proper connection is essential for the camera to function correctly. Make sure to place it within the recommended Wi-Fi range and ensure there are no obstacles interfering with the signal. Additionally, **keeping the Wyze app** updated on your smartphone and **ensuring it has appropriate permissions** can also help in resolving recording issues.

If you have followed these steps and are still encountering problems, it is recommended to **reach out to Wyze support** for further assistance.

Reset Wyze Camera To Factory Settings

When your Wyze camera is not recording events, resetting it to factory settings can help resolve the issue. Follow this guide to reset your camera:

  1. Ensure the camera is powered on and connected to the Wyze app.
  2. Locate the reset button on the camera’s back or bottom.
  3. Using a sharp object like a paperclip, press and hold the reset button for about 10 seconds until you hear a voice prompt or see the light indicator flashing yellow.
  4. Discharge the button and trust that the camera will reboot. This may take a few minutes.
  5. Open the Wyze app and go to camera settings.
  6. Set up your camera again by following the on-screen instructions.

By resetting your Wyze camera to factory settings, you can troubleshoot recording issues and ensure it is functioning properly. Remember to reconfigure any custom settings you had previously set up for the camera after the reset.

Contact Wyze Support

Contact Wyze Support
If you need assistance with your Wyze Camera not recording events, you can reach out to Wyze Support for help. Here is some information on contacting Wyze support: 1. Available support resources: Visit the Wyze Support website at https://support.wyze.com for FAQs, troubleshooting guides, and product documentation. Join the Wyze community forums to interact with other users and find solutions to common issues. Follow Wyze on social media platforms like Facebook, Twitter, and Instagram for updates and support. 2. Contact Wyze customer support: Submit a support ticket through the Wyze Support website. Give nitty gritty data about the issue you’re confronting. Consider reaching out to Wyze Support via their official social media accounts for a quicker response. For urgent matters, you can try contacting Wyze Support by phone during their business hours. By utilizing these resources and contacting Wyze Support, you should be able to get the assistance you need to resolve the issue with your Wyze Camera not recording events.


Troubleshooting the issue of Wyze Camera not recording events requires a thorough examination of various factors. By ensuring the camera is updated, Wi-Fi connection is stable, and event recording settings are optimized, users can expect a smoother and more reliable experience.

Additionally, reaching out to Wyze customer support can further assist in resolving any persistent issues. Stay connected and keeps your surveillance running seamlessly!

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